Adrian Aguilar
Customer Success Professional who loves working at startups
- 11Years at startups
- 9Years of implementation
- 131Clients onboarded
- 352People trained
Experience
Implementation
Ensure successful deployment of software systems
Project Management
Understanding business goals to ensure timely project delivery
Product Adoption
Strategizing and executing plans to maximize user engagement
Communication
Effective interaction with everyone to align on expectations
Cross Collaboration
Collaborating with other teams to ensure clients are set up for success
Software Knowledge
Learning software to create systems and streamline processes
SaaS Startups
Finding solutions to overcome the challenges startups face
Clients
Have worked with enterprise, mid-market, and SMB clients
Industries
Have worked in the education, mortgage, and analytics industries
Achievements
HopSkipDrive
Created automation that reduced prep time by 75%
Transfr
430% increase in utilization across all accounts in one year
Transfr & Notarize
Created a resource center for clients to access how tos
Notarize
Led the first ever fully remote online notarization of a mortgage
Notarize
10% increase in user adoption rates
OriginatorSuccess
Reduced implementation times by 15%
Employers
Fun Facts
- 27Planes jumped out of
- 25States visited
- 1,241Tacos eaten